WARNING – EMERGENCY SITUATIONS

Important: BLOC SOLUTIONS should not be used in an emergency situation. The platform is a non-urgent management and communication tool. In case of an emergency requiring immediate attention (e.g., fire, gas leak, medical emergency, or crime), please contact the appropriate emergency services immediately by dialing 911.

Welcome to the website [bloc.solutions](/content/ "null"/index.html), owned and operated by BLOC SOLUTIONS INC. (“BLOC SOLUTIONS”). These terms of use (the “Terms of Use”) constitute a legal agreement between you and BLOC SOLUTIONS regarding access to and use of the website and the services offered therein (the “Services”).

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING THE WEBSITE, USING IT, CREATING AN ACCOUNT, OR USING THE SERVICES. BY ACCESSING THE WEBSITE, USING IT, CREATING AN ACCOUNT, OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS THE WEBSITE, USE IT, OR CREATE AN ACCOUNT.

1. Acceptance of Terms of Use

When you register or first use the Services, you will be asked to check a box indicating: “I have read and agree to the BLOC SOLUTIONS Terms and Conditions and Privacy Policy.” Checking this box constitutes your active and explicit consent to be bound by these Terms.

BLOC SOLUTIONS reserves the right to modify these Terms of Use at any time and at its sole discretion. Your continued use of the Website and/or the Services after the posting of any changes will constitute your acceptance of the revised Terms of Use. We encourage you to review this page regularly.

BLOC SOLUTIONS reserves the right to terminate these Terms of Use and/or your right to access or use the Website, or any part thereof, or the Services, or any of them, without notice and at its sole discretion.

2. Warning

The Website’s mission is to assist its users in their daily management of rental housing.

Important:

  • BLOC SOLUTIONS is not a real estate agency and does not offer any real estate brokerage or rental services. Our role is limited to providing technological tools to facilitate rental management.
  • Responsibility for Legal Documents: BLOC SOLUTIONS provides templates and tools to facilitate the creation of documents, such as leases. However, it is entirely the responsibility of the property owner/manager (the “Landlord”) to ensure that all documents used are complete, accurate, compliant with current legislation (including the requirements of the Tribunal administratif du logement du Québec), and adapted to their specific situation. BLOC SOLUTIONS cannot be held responsible for errors, omissions, or consequences arising from the use of these templates.
  • Legal Advice: The information provided on the Website (the “Information”) is for informational purposes only and does not constitute legal advice, an opinion, a recommendation, or a plan of action. BLOC SOLUTIONS strongly recommends consulting a legal professional (lawyer, notary) for any legal questions related to your situation.

Although BLOC SOLUTIONS makes its best efforts to ensure the security and integrity of the Website, BLOC SOLUTIONS PROVIDES NO WARRANTY, EXPRESS OR IMPLIED, AS TO THE ACCURACY, VALIDITY, RELIABILITY, OR COMPLETENESS OF THE INFORMATION REGARDING THE HOUSING, TENANTS, OR LANDLORDS, NOR AS TO THE ABILITY OF LANDLORDS TO RENT OR TENANTS TO RENT THE PROPERTIES. BLOC SOLUTIONS is not responsible for misleading or erroneous information displayed on the Website.

3. Copyright

All material, articles, text, graphics, images, illustrations, photographs, virtual tours, information, audio clips, video clips, data, databases, maps, files, software, and code available on the Website (the “Content”) are protected by Canadian and foreign laws, including copyright law, and belong to BLOC SOLUTIONS, its affiliates, its licensors, and/or the person recognized as the provider of the Content.

Photos:

  • BLOC SOLUTIONS owns all copyrights to the photographs taken and displayed by BLOC SOLUTIONS, its employees, representatives, mandataries, agents, and/or licensors. Users may only upload photos for which they hold the copyright or for which they have obtained explicit written permission from the copyright holder.

4. Trademarks

“BLOC SOLUTIONS” and associated trademarks are the property of BLOC SOLUTIONS or used under license. Other names, words, titles, phrases, logos, designs, graphics, icons, and trademarks displayed on the Website may constitute trademarks of BLOC SOLUTIONS or third parties.

5. User Content and Documents

The Website allows you to post, submit, and store messages, data, text, photographs, images, documents, and other materials (“Your Content”) and to interact with BLOC SOLUTIONS, its employees, mandataries, and other users.

Ownership and Confidentiality:

  • You remain the owner of Your Content.
  • Your Content is considered confidential and will only be used by BLOC SOLUTIONS to provide you with the Services.

User Responsibility:

You are solely responsible for the quality, accuracy, and legality of Your Content. You warrant that Your Content:

  • Does not violate any copyright, trademark, patent, trade secret, or other intellectual property right of a third party.
  • Does not violate any right to privacy or protection of personal information of a third party.

9. Subscription and Pricing

9.1 Pricing Structure and Subscription Plans

BLOC SOLUTIONS offers four types of pricing plans:

9.1.1 “Essential” Plan (Free)
  • Description: Basic access to the BLOC SOLUTIONS platform at no cost.
  • Limitations: Only basic features are accessible.
9.1.2 “Prepaid” Plan (Pay-as-you-go)
  • Description: Access to essential features with pay-per-use payment.
  • Main Pricing:
    • Lease creation: $10 per generated lease.
9.1.3 “Pro” Plan (Monthly Subscription)
  • Description: Full access to all platform features, with monthly billing per active unit.
  • Pricing: $1 per active unit per month.
9.1.4 “Enterprise” Plan (Consolidated Manual Billing)
  • Description: Customized solution for professional property managers managing multiple properties.

10. Termination

The user can terminate the Services by following the procedure provided for this purpose on the Website or by contacting our customer service at support@bloc.solutions.

11. Indemnification

You agree to defend, indemnify, and hold harmless BLOC SOLUTIONS, its officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your use of the Website or the Services, or any action causing harm to a third party.

12. Force Majeure

Neither BLOC SOLUTIONS nor you will be held liable for any delay or failure in the performance of your respective obligations if such delay or failure is due to a force majeure event.

13. Disclaimer of Warranties

THE WEBSITE, THE SERVICES, AND THE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” BLOC SOLUTIONS MAKES NO REPRESENTATIONS AND GIVES NO WARRANTIES, EXPRESS OR IMPLIED.

14. Changes to Services, Prices, and Maintenance

BLOC SOLUTIONS reserves the right to modify, suspend, or discontinue all or part of the Services at any time.

15. Miscellaneous Provisions

15.1 Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and BLOC SOLUTIONS regarding the use of the Website and the Services.

15.2 Mediation

  • Dispute Resolution: In the event of a dispute between you and BLOC SOLUTIONS arising from these Terms of Use, the parties agree to attempt to resolve the dispute amicably, by resorting to mediation before initiating any legal proceedings.

20. Glossary

  • Active Unit: A dwelling that meets one of the criteria as defined in the terms.
  • NSF Fee: A fee charged for non-sufficient funds.
  • Anonymization: Processing personal data to remove direct identification.
  • Personal Data: Any information concerning a natural person that allows them to be identified.